Privacy Policy

We respect your privacy. This policy describes how 24HR Urgent Plumber Services ("we," "us") collects, uses, and protects information when you visit 24hrurgentplumberservices.top or call (844) 578-3039.

1. Information We Collect

Provided by you: Name, phone, email, service address, description of plumbing issue, payment information.
Automatically: IP address, device/browser, pages viewed, cookies, call recordings for quality and training.

2. How We Use Information

• Dispatch licensed plumbers and provide estimates
• Process payments and financing applications
• Send appointment confirmations, updates, and follow-ups
• Improve website, prevent fraud, comply with law

We do not sell your personal information.

3. Sharing

We share only with: licensed plumbers in our network to fulfill your request; payment/financing processors; service providers (hosting, analytics); and as required by law or to protect rights/safety.

4. Cookies & Analytics

We use Google Analytics and similar tools. You may disable cookies in browser settings; the site will still function with limited analytics.

5. Data Retention

Service records retained up to 7 years per California contractor requirements. Marketing opt-outs honored immediately.

6. Your Rights (CCPA/CPRA)

California residents may request to know, delete, correct, or opt-out of sharing of personal information. We do not sell data. To exercise rights email dispatch@24hrurgentplumberservices.top or call (844) 578-3039. We verify identity before fulfilling requests.

7. Security

We use SSL/TLS encryption, restricted access, and secure storage. No transmission is 100% secure — please use caution sharing sensitive data.

8. Children

Our services are not directed to children under 16. We do not knowingly collect from children.

9. Contact

Questions? 24HR Urgent Plumber Services, 982 W Arrow Hwy, San Dimas, CA 91773 • Phone: (844) 578-3039 • Email: dispatch@24hrurgentplumberservices.top

10. Changes

We may update this policy. Material changes will be posted with a new "Last updated" date. Continued use after changes constitutes acceptance.